Privacy Policy

Thank you for visiting our online store. We value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website.

We employ Your Personal data to deliver and enhance the Service. By utilizing the Service, You consent to the gathering and use of information in line with this Privacy Policy.

EXPLANATION AND TERMINOLOGY

EXPLANATION

Words that begin with a capital letter have definitions given under the following conditions. These definitions hold the same meaning whether they appear in singular or plural.

TERMINOLOGY

For the purposes of this Privacy Policy:

Account signifies a distinct account created for You to access our Service or parts of our Service.

Company (also known as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to:

STORESTREAM LIMITED
P.O BOX 8020, G.P.O NAIROBI, EMBAKASI DISTRICT, EMBAKASI, AIR PORT NORTH ROAD, ASTROL BUILDING. NAIROBI-KENYA
Registration Number: PVT-MKU92V86

Cookies are tiny files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Kenya

Device signifies any device that can access the Service such as a computer, a cell phone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Website refers to the URL accessible from edutechhaven.com

Service Provider signifies any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data signifies data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You signifies the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GATHERING AND UTILIZATION OF YOUR PERSONAL DATA

KINDS OF DATA GATHERED

PERSONAL DATA

While utilizing Our Service, We may request You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

USAGE DATA

Usage Data is gathered automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may gather certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also gather information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

TRACKING TECHNOLOGIES AND COOKIES

We utilize tracking technologies and cookies to monitor the activity on our service and store specific information. We employ beacons, tags, and scripts as tracking technologies to collect and analyze data, enhancing and assessing our service. The technologies we employ may include the following:

  1. Cookies or Browser Cookies: Cookies are small files placed on your device. You can configure your browser to reject all cookies or notify you when a cookie is being sent. However, if you decline cookies, certain parts of our service may not be accessible to you. Unless your browser settings reject cookies, our service may utilize them.
  2. Flash Cookies: Certain features of our service may use local stored objects, also known as flash cookies, to gather and store information about your preferences or activities on our service. Flash cookies are not governed by the same browser settings as browser cookies. For instructions on how to delete flash cookies, please refer to “Where can I change the settings for disabling or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  3. Web Beacons: Specific sections of our service and our emails may contain small electronic files referred to as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs). These web beacons enable the company to count users who have visited those pages or opened an email, providing related website statistics (such as recording the popularity of a specific section and verifying system and server integrity).

Cookies can be categorized as “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. To learn more about cookies, you can visit the Cookies section of our Privacy Policy.

We employ both session and persistent cookies for the following purposes:

  1. Necessary/Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These cookies are vital for providing you with the services available through the website and enabling you to utilize certain features. They assist in authenticating users and preventing fraudulent use of user accounts. Without these cookies, the requested services cannot be provided, and we solely use them to deliver those services.
  2. Cookies Policy/Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These cookies identify whether users have accepted the use of cookies on the website.
  3. Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These cookies allow us to remember the choices you make while using the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personalized experience and eliminate the need to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

USE OF YOUR PERSONAL DATA

The company may utilize your personal data for the following purposes:

Providing and maintaining our service, including monitoring its usage.

Managing your account: administering your registration as a user of the service and granting access to various functionalities available to registered users.

Performance of a contract: fulfilling and ensuring compliance with the purchase contract for products, items, or services you have purchased or any other contract you have with us through the service.

Contacting you: communicating via email, telephone calls, SMS, or other electronic communication methods, such as push notifications from mobile applications, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates when necessary or reasonable for implementation.

Providing news, special offers, and general information about goods, services, and events similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.

Managing your requests: attending to and managing any requests you make to us.

Business transfers: evaluating or conducting mergers, acquisitions, asset sales, restructurings, reorganizations, dissolutions, or other transfers or sales of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which your personal data held by us about our service users is among the transferred assets.

Other purposes: using your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, evaluating and improving our service, products, services, marketing efforts, and enhancing user experience.

We may share your personal information in the following circumstances:

With Service Providers: We may share your personal information with service providers to monitor and analyze the usage of our service and to contact you.

Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

With Affiliates: We may share your information with our affiliates, including our parent company and any subsidiaries, joint venture partners, or companies under common control with us. We will require these affiliates to adhere to this Privacy Policy.

With Business Partners: We may share your information with our business partners to offer you specific products, services, or promotions.

With Other Users: When you share personal information or interact in public areas with other users, such information may be viewed and publicly distributed by all users.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

RETENTION OF YOUR PERSONAL DATA

We will retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy. We will use and retain your personal data to the extent required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when it is used to strengthen security, improve the functionality of our service, or when we are legally obligated to retain such data for longer periods.

TRANSFER OF YOUR PERSONAL DATA

Your information, including personal data, may be processed at our operating offices and other locations where the parties involved in processing are located. This means that your information may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction with data protection laws that may differ from those in your jurisdiction.

By agreeing to this Privacy Policy and providing your information, you consent to the transfer of your data to the locations mentioned above. We will take all necessary steps to ensure that your data is treated securely and in compliance with this Privacy Policy. We will not transfer your personal data to any organization or country without adequate controls in place to protect your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

BUSINESS TRANSACTIONS

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

LAW ENFORCEMENT

Under certain circumstances, we may be required to disclose your personal data if compelled by law or in response to valid requests by public authorities, such as a court or government agency.

OTHER LEGAL REQUIREMENTS

The company may disclose your personal data in good faith if it believes that such action is necessary to:

Comply with a legal obligation.

Protect and defend the rights or property of the company.

Prevent or investigate possible wrongdoing in connection with the service.

Protect the personal safety of users of the service or the public.

Protect against legal liability.

SECURITY OF YOUR PERSONAL DATA

While the security of your personal data is important to us, it’s important to note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee absolute security.

YOUR RIGHTS

Under the POPI Act, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccuracies
  • The right to object to processing
  • The right to request the deletion of your data

CHILDREN’S PRIVACY

Our service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information, and your country requires consent from a parent, we may require consent from your parent before collecting and using that information.

LINKS TO OTHER WEBSITES

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will also notify you via email and/or a prominent notice on our service before the changes take effect and update the “Last updated” date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, you can contact us:

By email: support@edutechhaven.com